We want to ensure that our customers always enjoy their experience with Jaxx.com.
That's why we ask you to play responsibly. Online gaming can be great entertainment, provided that you stay in control.
We will always endeavour to help you if you find yourself in difficulties.
Jaxx.com is aware that these challenges have an addiction potential for the customers. To overcome this, Jaxx.com provides help to customers against the gambling addiction.
Loss limitation by giving the client the chance to limit stake and deposits. These limits can be entered in the website under the account details. The customer can also define or change the limit with the administration staff of Jaxx.com by mail.
The customer has the possibility to block his account. After receiving a mail with such orders, the administration staff would block immediately the customer's account. After the account blocking Jaxx.com transfers the account balance back to the customer's bank account. When a customer's account is blocked, it is blocked forever!
For professional help Jaxx.com recommends the following organisations:
Global Gambling Guidance Group
Gordon House Therapy Services